This Privacy Policy sets out how sepak888 collects, processes, stores, and protects the personal data of players and visitors. We are committed to handling your information responsibly and transparently, consistent with internationally recognised privacy standards. Please read this document carefully before using our platform.
The core commitments that govern how sepak888 treats your personal data at every stage.
We collect and use your data only where we have a lawful basis to do so — consent, contractual necessity, legal obligation, or legitimate interest — and we tell you exactly what we are doing with it.
We collect only the personal data that is strictly necessary for the purpose at hand. We do not collect data speculatively, and we do not retain data longer than required by law or our operational needs.
Player data is protected using 256-bit SSL encryption, two-factor authentication, real-time fraud monitoring, and access controls that restrict data to authorised staff only.
sepak888 will never sell, rent, or trade your personal data to third-party marketers or data brokers. Your data is used exclusively for the purposes described in this Policy.
You have the right to access, correct, export, and request deletion of your personal data. sepak888 will respond to all valid data rights requests within 30 days.
This Privacy Policy is reviewed at least annually and updated whenever our data practices change materially. The "Last updated" date at the top of this page always reflects the most recent revision.
sepak888 ("we", "us", "our", "the Platform") operates the online casino and sports betting platform accessible at sepak888.cam. We are committed to safeguarding the privacy and personal data of all individuals who interact with our platform, including registered players, visitors, and support contacts.
This Privacy Policy ("Policy") describes in detail what personal data we collect, the purposes for which we process it, with whom we share it, how we protect it, how long we retain it, and the rights you hold over your own data. It applies to all personal data processed in connection with your use of the Platform, whether you are a player based in Kuala Lumpur, Penang, Johor Bahru, or anywhere else.
Agreement to this Policy: By registering an account, accessing the Platform, or submitting any personal data to sepak888, you acknowledge that you have read and understood this Privacy Policy and consent to the data processing practices described herein. If you do not agree, please discontinue use of the Platform immediately.
This Policy should be read alongside our Terms & Conditions and Responsible Gambling Policy, which together govern the full relationship between sepak888 and its players.
The following defined terms are used throughout this Privacy Policy:
sepak888 acts as the Data Controller in respect of all personal data collected through the Platform. We determine the purposes for which personal data is collected and the manner in which it is processed. Where we engage third-party service providers to process data on our behalf, we do so under written data processing agreements that impose obligations consistent with applicable data protection standards.
sepak888 operates under international online gaming licensing. Our data processing practices are designed to align with internationally recognised data protection frameworks. While the Personal Data Protection Act 2010 (PDPA) of Malaysia applies to data processors operating within Malaysia, players are encouraged to review this Policy in full to understand how their data is handled regardless of jurisdiction.
sepak888 collects only the personal data that is necessary to provide our services, comply with regulatory obligations, and protect the integrity of the Platform. The categories of personal data we may collect include the following:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, MyKad / passport number | KYC verification, age enforcement, account management |
| Contact Data | Email address, phone number, residential address, city (e.g., Kuala Lumpur, Shah Alam) | Account communications, support, fraud alerts |
| Financial Data | Payment method details, transaction history, deposit/withdrawal amounts in MYR, e-wallet IDs (e.g., Touch 'n Go, DuitNow) | Payment processing, AML compliance, withdrawal verification |
| Technical Data | IP address, device type, browser type, operating system, session duration | Security monitoring, fraud prevention, platform optimisation |
| Usage Data | Games played, bet history, login times, bonus usage, wagering patterns | Responsible gambling monitoring, personalisation, compliance |
| Communications Data | Live chat transcripts, email correspondence, support ticket content | Customer support, dispute resolution, quality assurance |
| KYC Documents | Copies of MyKad, passport, utility bills, bank statements, proof of payment ownership | Regulatory identity verification, AML compliance |
We do not collect: Sensitive categories of personal data such as racial or ethnic origin, political opinions, religious beliefs, biometric data (beyond document photographs for KYC), or health data — except where required by applicable law or expressly provided by you in the context of a responsible gambling self-assessment.
sepak888 collects personal data through the following means:
You provide data directly when you register an account, complete KYC verification, make a deposit or withdrawal, contact Player Support, complete a responsible gambling assessment, or correspond with us by any means. This includes data submitted through account registration forms, support channels, and document upload processes.
When you access the Platform, we automatically collect technical and usage data through cookies, server logs, and similar tracking technologies. This data is collected from the moment you visit sepak888.cam, whether or not you hold an account. See Section 10 (Cookies & Tracking) for full details.
We may receive personal data from third parties in limited circumstances, including:
sepak888 processes personal data only where a clear lawful basis exists. The following table sets out our primary processing purposes and the corresponding legal basis:
sepak888 does not sell, rent, or trade personal data to any third party. We share personal data only in the limited circumstances described below, and in all cases only to the extent necessary for the stated purpose:
All third-party Data Processors engaged by sepak888 are contractually obligated to process personal data only as instructed, to maintain appropriate security standards, and to delete or return data upon termination of the engagement.
As an internationally operated platform, sepak888 may transfer personal data to, and process it in, countries outside Malaysia. Where personal data is transferred internationally, we take appropriate measures to ensure that such transfers are subject to adequate levels of data protection, including through the use of standard contractual clauses, binding corporate rules, or other recognised transfer mechanisms.
We acknowledge that data protection standards vary across jurisdictions and we commit to applying a consistent high standard of data protection regardless of where processing occurs. Players who have concerns about the international transfer of their data may contact us at the details provided in Section 16.
sepak888 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. The following retention periods apply as a general guide:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised such that it can no longer be attributed to an identifiable individual.
sepak888 uses cookies and similar tracking technologies on the Platform. Cookies are small text files stored on your device that help us deliver a functional, personalised, and secure experience. The following categories of cookies are in use on the Platform:
You may manage your cookie preferences through your browser settings. Please note that disabling essential cookies will affect the functionality of the Platform. For more granular cookie control, you may use the cookie preference centre accessible via the Platform.
Subject to applicable law, you hold the following rights in respect of your personal data held by sepak888. To exercise any of these rights, please contact us using the details in Section 16. We will respond to all valid requests within 30 calendar days.
The sepak888 Platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been submitted by or on behalf of a person under 21, we will immediately suspend the associated account, delete the data without delay, and where appropriate notify relevant authorities.
Age verification is a mandatory step in the account registration process. sepak888 employs KYC procedures specifically designed to prevent minors from accessing the Platform. If you have reason to believe that a minor has registered an account on sepak888, please contact our Player Support team immediately at the details in Section 16.
sepak888 implements a comprehensive set of technical and organisational security measures to protect personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include, but are not limited to:
Whilst we take all reasonable steps to protect your data, no electronic transmission or storage system is entirely immune from security risks. You also have a responsibility to protect your account credentials and to notify us immediately if you suspect any unauthorised access to your account.
The sepak888 Platform may contain references to third-party services, such as payment providers including Maybank2u, CIMB Clicks, Touch 'n Go eWallet, Boost, GrabPay, and DuitNow. When you access these third-party services, you leave the sepak888 Platform and your interaction with those services is governed by their own privacy policies and terms of use, not this Policy.
sepak888 is not responsible for the privacy practices of third-party services. We encourage you to review the privacy policies of any third-party service you interact with in connection with your use of the Platform.
sepak888 reserves the right to update or amend this Privacy Policy at any time. Where changes are material — such as the introduction of a new category of data processing, a change in data sharing practices, or a change in retention periods — we will notify active players via the email address registered to their account prior to the changes taking effect.
For non-material updates (such as corrections of typographical errors, clarifications of existing practice, or minor structural changes), we may update the Policy without direct notification. The "Last updated" date at the top of this page will always reflect the date of the most recent revision.
Your continued use of the Platform following any update to this Policy constitutes your acknowledgement of the revised terms. If you do not accept the updated Policy, you must cease using the Platform and may request account closure by contacting Player Support.
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact the sepak888 Data Protection team:
We handle your personal data with the same care and discretion we apply to your winnings. If you have questions or want to exercise your data rights, our team is ready to help — 24/7, in English.